Billing System Activity Remains High for P&C Insurers

Insurers continue to have a number of functionality and improved technology options when it comes to renewing or replacing billing systems, according to a new report from Celent. In an effort to help insurers refine their systems strategies and, where appropriate, create a list of appropriate vendors for evaluation, the research and consulting firm analyzed 13 systems for the report, “Stand-Alone Billing System Vendors.”

Upon doing so, the firm discovered some trends emerging in the market. Generally, what once was a back-office function is becoming consumer/agent facing. And, because of this insurers must make some changes to investments in technology. “We Read more…